1. Acceptance of Terms

By accessing or using the TerraFlex website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.

2. Products and Pricing

All product descriptions, images, and specifications are provided for informational purposes. While we strive for accuracy, we reserve the right to correct any errors in pricing or product information. Prices are subject to change without notice.

Product availability is managed in real-time through our inventory system. Items shown as “In Stock” are available at the time of display but may sell out before your order is processed.

3. Orders and Payment

By placing an order, you represent that you are authorized to use the payment method provided. All payments are processed securely through Stripe. We reserve the right to refuse or cancel any order for any reason.

4. Wholesale Accounts

Wholesale pricing is available to qualified contractors, dealers, and design professionals. Payment terms are determined during account setup. TerraFlex reserves the right to approve or deny wholesale applications.

5. Shipping and Delivery

Shipping times and costs vary by product and destination. Estimated delivery dates are provided for reference only and are not guaranteed. TerraFlex is not liable for delays caused by carriers or circumstances beyond our control.

6. Returns and Warranty

Returns are reviewed on a case-by-case basis. Contact us before sending anything back so we can confirm eligibility. Custom or made-to-order items are non-returnable. Warranty coverage varies by product — refer to individual product pages for specific warranty terms.

7. Intellectual Property

All content on this website — including text, images, logos, product designs, and graphics — is the property of TerraFlex and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

8. Limitation of Liability

TerraFlex shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our total liability for any claim shall not exceed the amount you paid for the product in question.

9. Modifications

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Your continued use of the website after changes constitutes acceptance of the revised terms.

10. Contact

For questions about these terms, contact us at:

Email: contact@terraflex.us
Phone: (855) 919-9995